NFC reduces the action
Tapping can feel instant and premium, especially in a counter or reception setting.
Guide
NFC and QR both help customers open a review link. The best choice depends on how customers interact with your business.
Tapping can feel instant and premium, especially in a counter or reception setting.
Scanning is familiar to customers and gives a fallback when NFC is not convenient.
A good review card makes the customer choice obvious: tap here or scan here.
A barber customer taps while paying.
A clinic patient scans after reception points to the sign.
Official references
Neither wins in every situation. NFC is faster, QR is more familiar, and both together cover more customer preferences.
Prabhkirat Singh Saini configures the NFC and QR destinations for the profile verified at setup time. Contact product support if the business profile or destination later changes.
No special app is needed to use a Tap2Rate product. Customers use their phone's NFC or camera capability.
Prabhkirat Singh Saini supplies the fixed white Tap2Rate Square and Tap2Rate Stand, finds the right Google profile, tests both destinations and ships Australia-wide for a flat $9.95 delivery fee.