NFC is quick
Tapping the sign removes the camera step and can feel more premium in a customer-facing environment.
Comparison
NFC and QR solve the same problem in different ways. Tap2Rate products include both so customers can choose the path that feels easiest.
Tapping the sign removes the camera step and can feel more premium in a customer-facing environment.
Scanning is broadly understood, especially for customers who have used venue menus, booking check-ins or payment links.
Some phones, cases or settings make NFC less convenient. A visible QR code keeps the review path open.
A cafe customer taps when holding their phone near the counter.
A clinic patient scans the QR code if they do not want to use NFC.
Official references
For most businesses, both. NFC is fast and QR is familiar, so the combination is more resilient.
Many modern phones support NFC, but QR backup is important because customer devices and settings vary.
Tap2Rate products focus on NFC plus QR because that gives customers more than one easy path.
Prabhkirat Singh Saini supplies the fixed white Tap2Rate Square and Tap2Rate Stand, finds the right Google profile, tests both destinations and ships Australia-wide for a flat $9.95 delivery fee.